17-03-2020, 11:29 AM
HI,
hope you are well,
i would suggest the video being the best option to diagnose this issue.
the shooting forward will always occur slightly to prevent damage to the motors gear box as without this shooting forward it would jolt causing all the friction to be distributed across the motors gears which intern will cause it to shear.
i would recommend sending us the video to Technical@easygates.co.uk FAO Joe.
i will look into this for you.
hope you are well,
i would suggest the video being the best option to diagnose this issue.
the shooting forward will always occur slightly to prevent damage to the motors gear box as without this shooting forward it would jolt causing all the friction to be distributed across the motors gears which intern will cause it to shear.
i would recommend sending us the video to Technical@easygates.co.uk FAO Joe.
i will look into this for you.
EasyGates.co.uk - EasyGates Ltd
EasyGates Direct - Trade only accounts.
Smart and Secure Center - Smart Home Products
EasyGates Direct - Trade only accounts.
Smart and Secure Center - Smart Home Products