Hikvision DS-KD8003-IME1 video intercom to Nice Robus 600 gate motor help

[JoeF]

Hi Joe,

Many thanks for your and Sams help and apologies for any confusion.

I would like the gate to open which it currently does via my Hik-connect app and the indoor door station.
Connected via No and Com ( Outdoor doorstation) to Robus 600 (Sbs).

The robus remote does the same function. When i press the button the gate opens and if i press it again the gate closes.

The following is what I would like it to do in addtion to the above.

I would like to be able to close the gate via the Hik-connect app and the indoor station.

Currently what happens is that the gate attempts to close (when fully open) but it only moves the gate say 1m then it reopens. This is when I press the same button on my app which causes the gate to close.

Appreciate any advice.

NB: I am not sure if this has got anything to do with it but at the moment, when I press the 2nd button on the Robus remote fob, the gate gives a 1m opening. (Pedesterian access). I dont really need this function but I was asking if you thought this could be a problem.

Thanks again. Your expertise is most appreciated.

Hi,

Thanks for the message,

Could you please give me a call on the number 01384569942 opt 2.

Many thanks 
Joe

[Kamil]

Hi J1000, Joe,

I have the very same issue. Can i ask how you fixed it ?

Thank you!
BR,
Kamil

[j1000]

Hi J1000, Joe,

I have the very same issue. Can i ask how you fixed it ?

Thank you!
BR,
Kamil

Hi Kamil,

Unfortunately we tried several things but nothing worked.

I will reply to your message.

[SamA]

Hi Joe,

Many thanks for your and Sams help and apologies for any confusion.

I would like the gate to open which it currently does via my Hik-connect app and the indoor door station.
Connected via No and Com ( Outdoor doorstation) to Robus 600 (Sbs).

The robus remote does the same function. When i press the button the gate opens and if i press it again the gate closes.

The following is what I would like it to do in addtion to the above.

I would like to be able to close the gate via the Hik-connect app and the indoor station.

Currently what happens is that the gate attempts to close (when fully open) but it only moves the gate say 1m then it reopens. This is when I press the same button on my app which causes the gate to close.

Appreciate any advice.

NB: I am not sure if this has got anything to do with it but at the moment, when I press the 2nd button on the Robus remote fob, the gate gives a 1m opening. (Pedesterian access). I dont really need this function but I was asking if you thought this could be a problem.

Thanks again. Your expertise is most appreciated.

Hi,

The only thing i can think is that you have set the SBS to pedestrian opening instead of condiminum 1 (L4).

Sam.

[j1000]

Hi Sam,

Thanks for your reply.

Do you know how I can change the sbs to allow for full opening?

Cheers again.

[SamA]

Hi Sam,

Thanks for your reply.

Do you know how I can change the sbs to allow for full opening?

Cheers again.

Hi,

As standard, the SBS functions are full opening. Other than "L6" -  Step-by-Step 2 (less than 2” causes partial opening)

Sam.

[j1000]

Thanks Sam.

Will give that a go.

[SamA]

Thanks Sam.

Will give that a go.

Great, any issues let us know.

Sam.

[Nemen3242]

Hi Joe,

Many thanks for your and Sams help and apologies for any confusion.

I would like the gate to open which it currently does via my Hik-connect app and the indoor door station.
Connected via No and Com ( Outdoor doorstation) to Robus 600 (Sbs).

The robus remote does the same function. When i press the button the gate opens and if i press it again the gate closes.

The following is what I would like it to do in addtion to the above.

I would like to be able to close the gate via the Hik-connect app and the indoor station.

Currently what happens is that the gate attempts to close (when fully open) but it only moves the gate say 1m then it reopens. This is when I press the same button on my app which causes the gate to close.

Appreciate any advice.

NB: I am not sure if this has got anything to do with it but at the moment, when I press the 2nd button on the Robus remote fob, the gate gives a 1m opening. (Pedesterian access). I dont really need this function but I was asking if you thought this could be a problem.

Thanks again. Your expertise is most appreciated.

Hello

I have the same problem:

Currently what happens is that the gate attempts to close (when fully open) but it only moves the gate say 1m then it reopens. This is when I press the same button on my app which causes the gate to close.

Were you able to find a solution? I suspect it is due to the “always open” feature. Which i am not sure if it can be disabled

[JoeF]

Hi Joe,

Many thanks for your and Sams help and apologies for any confusion.

I would like the gate to open which it currently does via my Hik-connect app and the indoor door station.
Connected via No and Com ( Outdoor doorstation) to Robus 600 (Sbs).

The robus remote does the same function. When i press the button the gate opens and if i press it again the gate closes.

The following is what I would like it to do in addtion to the above.

I would like to be able to close the gate via the Hik-connect app and the indoor station.

Currently what happens is that the gate attempts to close (when fully open) but it only moves the gate say 1m then it reopens. This is when I press the same button on my app which causes the gate to close.

Appreciate any advice.

NB: I am not sure if this has got anything to do with it but at the moment, when I press the 2nd button on the Robus remote fob, the gate gives a 1m opening. (Pedesterian access). I dont really need this function but I was asking if you thought this could be a problem.

Thanks again. Your expertise is most appreciated.

Hi,

The SBS input should allow for a closing manoeuvre when impulsed in the open position, if the gate is moving a few feet then stopping can you confirm how many times the BUS led is flashing?

Joe