Robus 600 not closing fully

[JoeF]

I have a RB600 sliding gate installed working ok past one year. Lately noticed not closing fully, about an inch shorter than the mechanical stop. Have run the 'Recognition of Gate Length' program without resolution. 

Any suggestions on what next?

Thanks

Hi,

thanks for the message,

what is the Bluebus LED doing when this occurs? it should flash red and pulse an allotted amount of times, how many times is this flashing?

Regards
Joe