Beninca BOB30ME - Not closing all the way

[OMH]

Hi,

I have 2 BOB30ME gate openers. One works fine, but the other seems slow to start to close and doesn't close all the way unless i give it some manual assistance. I've greased the worm screw to see if that helped, but it didn't. 

The pivot point where the arm connects to the gate post bracket seems slacker on the one that isn't working properly compared to the one that the one that works.

Any thoughts please?

[benbrooks]

Hi,

I have 2 BOB30ME gate openers. One works fine, but the other seems slow to start to close and doesn't close all the way unless i give it some manual assistance. I've greased the worm screw to see if that helped, but it didn't. 

The pivot point where the arm connects to the gate post bracket seems slacker on the one that isn't working properly compared to the one that the one that works.

Any thoughts please?

Hi,

Thank your for your message.

How old is this installation? You could try and increase the torque for that motor (torque settings are labelled as PN01 and PN02 for your respective motors)

Below is the manual for the panel, I believe that you will have.
https://manuals.easygates.co.uk/PDF/misc...-rev-2.pdf (Page 6 of the PDF explains how to adjust the torque)

If the issue still persists, I would suggest swapping the motors over in the board and if the same motor faults it points towards that motor potentially having a fault on it. However, if the fault swaps to the other motor it could be something board related such as a parameter or setting causing it.

Many thanks 
Ben