MHouse SL1-10 partial close

[SamA]

Hi there,

I'm having a strange issue with my gate and hoping someone can please help.

My MHouse SL1-10 gate has for the past week only been closing to about 30% closed. It slows down prior and then the switch can be heard in the motor - it doesn't just stop mid-way at full speed like you'd expect if there was an obstruction. It opens normally from both the 100% closed and 30% closed positions, so its not an encoder issue. We've also figured out a work around by hitting the gate remote button 2 times in quick sucession from the 30% closed position. If this is done anywhere from say 25-0% closed, the gate will stop at about 30% again.

I've followed the procedure of using the OPEN button to re-learn the gate limits from the halfway mark, which works without issue. However the above problem persists afterwards during normal operation via any of the remotes.
 
I then did a factory reset by holding down P2 and P3 for 10s, confirmed the reset had worked by checking the remotes and gate OPEN buttons no longer work, re-learnt the ECSBUS by holding P2 for 3s and then went through the learning gate limits process again. This time when learning the limits the speed was slow the entire time, as expected. However after learning the limits correctly, normal operation results in the gate still coming to a gradual stop at 30% closed.

I'd really appreciate any advice on what to do. Thanks.

Hi Nat,

It sounds as though it could be something mechanical on the gate causing it to see an obstruction, when the fault occurs what does the ECSbus LED flash? When you manually release the gate and push it from open to closed does any friction occur?