Mhouse left gate blocking full open when initialising gates

[neil.conner]

Hello
I have an issue with my mHouse WS2, it started with the left gate blocking at full open and not wanting to close.  If I released the mechanism, moved the gate a little then re-engaging the motor it closed ok. fyi, the right gate is moving fine but stops when the left gate should start moving.  during the initialisation cycle the closing  part of the works fine for both gates.

I've tried moving the end stop so the left gate doesn't travel so far and the results are the same - it blocks at fully open.

I checked the motor and everything looks ok - no build up of dirt, etc inside - and if I try moving the gate manually it moves freely over the whole range.

Is there anything else which could be causing the gate to get stuck at the full open position?

Thanks

[Aiden Mitton]

Hi Neil,

With the Nice Mhouse systems they have a diagnostic LED which is called the 'Bus LED' or bluebus etc. 
If you can get this fault to happen again, when it is happening, just check this LED to see whether it flashes multiple times then a pause.

In standard operation, this will be flashing once per second. 
If you could let me know how many times this is flashing, I'll be able to find out what fault the control board is trying to tell us.

Many Thanks.

Aiden.