09-08-2011, 08:55 AM
Hi
The code "9." has been seen before where control boards, namely the Q36 and Q60A have failed components and this code has been seen before where there has been a short across terminals 1 to 12 (the code on screen has known to flash and/or turn red). As a possible solution, there is a quick test that can be performed before ruling the need for replacement control board:
Step 1 - Disconnect power to the control board. This will serve two purposes,
1) re-set the onboard resettable fuses
2) Safe precautionary before proceeding with next step
Step 2 - Remove all wiring from terminals but leave links (piece of wire) between terminals:
2 & 8 (emergency stop function)
3 & 9 (photocell 1)
4 & 9 (photocell 2)
This will give the control board literally a heart beat.
Step 3 - Engage power to the control board.
If you see "- -" (standby mode) then this indicates there was a short across an external piece of hardware (photocells, intercom connection, push button switches etc)
If you see "9." or any other odd character displayed, this indicates failed components present on control baord and as such a replacement will need to be obtained. The most current version of the Q series 230v is the Q60AR.
I hope this is of much guidance.
Kind Regards
Technical Support
Proteco-UK
01202 744958
The code "9." has been seen before where control boards, namely the Q36 and Q60A have failed components and this code has been seen before where there has been a short across terminals 1 to 12 (the code on screen has known to flash and/or turn red). As a possible solution, there is a quick test that can be performed before ruling the need for replacement control board:
Step 1 - Disconnect power to the control board. This will serve two purposes,
1) re-set the onboard resettable fuses
2) Safe precautionary before proceeding with next step
Step 2 - Remove all wiring from terminals but leave links (piece of wire) between terminals:
2 & 8 (emergency stop function)
3 & 9 (photocell 1)
4 & 9 (photocell 2)
This will give the control board literally a heart beat.
Step 3 - Engage power to the control board.
If you see "- -" (standby mode) then this indicates there was a short across an external piece of hardware (photocells, intercom connection, push button switches etc)
If you see "9." or any other odd character displayed, this indicates failed components present on control baord and as such a replacement will need to be obtained. The most current version of the Q series 230v is the Q60AR.
I hope this is of much guidance.
Kind Regards
Technical Support
Proteco-UK
01202 744958
