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Electric gate help PLEASE
#1
I have a v2 city2+ control panel which was having a fault with the receiver.  I purchased a new receiver and upon fitting, on the LCD screen appeared hello then a constant clicking noise.  When I was going through the process of trying to sync the receiver to fob the LCD screen shut off and the red light by the fuse which kept flickering along with the clicking noise stopped flashing. I checked the fuse an seems ok.  There is a ac adaptor in the control panel that I am unsure what it is connected to was still showing a green light.

At a loss of what is wrong.   

If anyone can help I would be greatly appreciative 

Can supply photos of unit if it would be of help.
Reply
#2
(08-10-2022, 06:27 PM)Be8st Wrote: I have a v2 city2+ control panel which was having a fault with the receiver.  I purchased a new receiver and upon fitting, on the LCD screen appeared hello then a constant clicking noise.  When I was going through the process of trying to sync the receiver to fob the LCD screen shut off and the red light by the fuse which kept flickering along with the clicking noise stopped flashing. I checked the fuse an seems ok.  There is a ac adaptor in the control panel that I am unsure what it is connected to was still showing a green light.

At a loss of what is wrong.   

If anyone can help I would be greatly appreciative 

Can supply photos of unit if it would be of help.

Hi,

Thank you for your enquiry.

Have you tested the voltage of the incoming supply. It could be spiking then dipping or be insufficient all together.

Kindest Regards,

Sam.
EasyGates.co.uk - EasyGates Ltd
 
EasyGates Direct - Trade only accounts.

Smart and Secure Center - Smart Home Products
Reply
#3
(10-10-2022, 10:08 AM)SamAhithank you for your response.  The power seems fine but I have a video of the issue if that would more helpful than my poor description of the fault Wrote:
(08-10-2022, 06:27 PM)Be8st Wrote: I have a v2 city2+ control panel which was having a fault with the receiver.  I purchased a new receiver and upon fitting, on the LCD screen appeared hello then a constant clicking noise.  When I was going through the process of trying to sync the receiver to fob the LCD screen shut off and the red light by the fuse which kept flickering along with the clicking noise stopped flashing. I checked the fuse an seems ok.  There is a ac adaptor in the control panel that I am unsure what it is connected to was still showing a green light.

At a loss of what is wrong.   

If anyone can help I would be greatly appreciative 

Can supply photos of unit if it would be of help.

Hi,

Thank you for your enquiry.

Have you tested the voltage of the incoming supply. It could be spiking then dipping or be insufficient all together.

Kindest Regards,

Sam.
Reply
#4
(11-10-2022, 04:51 PM)Be8st Wrote:
(10-10-2022, 10:08 AM)SamAhithank you for your response.  The power seems fine but I have a video of the issue if that would more helpful than my poor description of the fault Wrote:
(08-10-2022, 06:27 PM)Be8st Wrote: I have a v2 city2+ control panel which was having a fault with the receiver.  I purchased a new receiver and upon fitting, on the LCD screen appeared hello then a constant clicking noise.  When I was going through the process of trying to sync the receiver to fob the LCD screen shut off and the red light by the fuse which kept flickering along with the clicking noise stopped flashing. I checked the fuse an seems ok.  There is a ac adaptor in the control panel that I am unsure what it is connected to was still showing a green light.

At a loss of what is wrong.   

If anyone can help I would be greatly appreciative 

Can supply photos of unit if it would be of help.

Hi,

Thank you for your enquiry.

Have you tested the voltage of the incoming supply. It could be spiking then dipping or be insufficient all together.

Kindest Regards,

Sam.
Hi,

Please send the video to technical@easygates.co.uk

we will be more than happy to assist further.

Sam.
EasyGates.co.uk - EasyGates Ltd
 
EasyGates Direct - Trade only accounts.

Smart and Secure Center - Smart Home Products
Reply
#5
Hi, 

Have a ditec gate, right side keeps coming off runner. No obstruction etc. Any ideas would be greatly appreciated.
Reply
#6
(17-10-2022, 11:31 AM)drevans80 Wrote: Hi, 

Have a ditec gate, right side keeps coming off runner. No obstruction etc. Any ideas would be greatly appreciated.

Hi, 

Is this a sliding gate or swing gate?

Sam.
EasyGates.co.uk - EasyGates Ltd
 
EasyGates Direct - Trade only accounts.

Smart and Secure Center - Smart Home Products
Reply


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