21-09-2016, 10:06 PM
Hi guys,
I have a Rigel 5 controlling the gates for my apartment's parking, and I have been trying to add a remote key fob, but it does not seem to work.
I can go through the process, going to "radio" on the board, selecting "add start", it asks for the hidden button, I hold the two buttons, it asks to release, desired button, press one, then instead of it saying "OK XX" it says "kO" or "k0". Then when trying to use the key from all different angles and distances, it won't do anything.
I have a key that was supplied to me, this still works without issue, opening the gates as it should. I have tried the remote adding of the new key using the old key, all inputs I make with both keys register on the board screen so I know it is picking everything up, but once I've selected my desired button, it just says K0 and then goes back to the "add start" menu option before timing out.
I have added a couple of keys to the board before successfully for neighbours (£10-£15 on eBay or £64 from apartment owners). This is also the second new key I've tried (bought a Mitto 2 which did the same, I sent it back and got a Mitto 2B and still doing it.)
Does anyone know what the issue is? Is there any way to resolve it? I can not find anything useful in the manuals.
Thank you.
I have a Rigel 5 controlling the gates for my apartment's parking, and I have been trying to add a remote key fob, but it does not seem to work.
I can go through the process, going to "radio" on the board, selecting "add start", it asks for the hidden button, I hold the two buttons, it asks to release, desired button, press one, then instead of it saying "OK XX" it says "kO" or "k0". Then when trying to use the key from all different angles and distances, it won't do anything.
I have a key that was supplied to me, this still works without issue, opening the gates as it should. I have tried the remote adding of the new key using the old key, all inputs I make with both keys register on the board screen so I know it is picking everything up, but once I've selected my desired button, it just says K0 and then goes back to the "add start" menu option before timing out.
I have added a couple of keys to the board before successfully for neighbours (£10-£15 on eBay or £64 from apartment owners). This is also the second new key I've tried (bought a Mitto 2 which did the same, I sent it back and got a Mitto 2B and still doing it.)
Does anyone know what the issue is? Is there any way to resolve it? I can not find anything useful in the manuals.
Thank you.
