BFT LUX G BT 2B gate won't open or close fully

[benbrooks]

Hello, I have a pair of BFT LUX G BT 2B gates, one either side of my driveway. One is working fine, the other has started to not open fully, and when it closes it opens back up about one metre.
I've tried using the manual override key, then it opens and closes fine. But as soon as I return it to automatic mode, the same problem starts. This just started today, and as we have had a few very hot days (26C-sish), wondering if this may be heat related? The other side that is working fine is shaded all day. Any help much appreciated!

Hi,

Thank you for your enquiry.

This sounds almost like it could be a safety issue, what I would ask is that you recreate the fault and on the control board there is an LCD display. Could you tell me what the message is that is displayed as it will be a fault code which will give us a good indication of what is happening.

Also have you tried running through a position search on the gate to ensure it simply hasn't lost its limits? This procedure can be found on page 16 of the Rigel 6 manual.

https://manuals.easygates.co.uk/PDF/misc...manual.pdf

Ben