Bft gate problem

[JoeF]

My motor always does that and have to use the manual knob when it tries to open (I turn the knob left and afterwards right). Any ideas what be might the problem here? 
Please check the video here https://youtube.com/shorts/7xZ_9LFj3-c?s...MugQ6U_472

Hi,

Thanks for the email.

it could need the limits reprogramming on the unit possibly.

Joe