Latch open with Videx GSM

[JoeF]

Hi,

I have a newly installed FAAC/Genius setup with a Videx GSM panel used as an intercom / call to open. (Motor: Diablo, Controller: Brain)
The Videx unit was previously used with on a BFT installation where I could text the unit and it could be permanently "latched" open, eg: 1234RLA
When the latch sequence is sent to the FAAC installation the gate opens but then closes after the programmed time interval (15 seconds).

Any input appreciated 
Thanks
Dave

Hi Dave,

thanks for the message,

can you confirm the model number of the keypad, it should be situated on the back of the keypad module itself as i can advise from here, do you know your engineers/programming code?

Kind Regards
Joe